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Help Center

1. How do I contact Matemingler?

2. What do I do after I sign up?

3. I forgot my password. What can I do to get back access to my account?

4. Do I have to pay to join Matemingler?

5. How long does it take for my profile to be approved?

6. Why am I not able to login with my email/password?

7. Can I advertise my service on Matemingler?

8. Why I can’t login to my account. Did I cancel?

9. If I am not happy, can I get a refund?

10. Why a no refund policy?

11. How do I get my profile to appear first in search results.

12. Why did my profile information change?

13. Can I block another member from contacting me?

14. How do I remove a member from my blocked list?

15. How do I know if correspondence (sent messages, flirts, gifts) have been read?

16. How do I delete my profile?


Safety tips

1. We don’t do background checks or prescreen members. We know about members is what is place on member profiles.
2. Everyone you meet on this site for the first time and it’s best to treat everyone as such.

Precautionary measures to take when meeting someone in person.
1. Make sure you tell someone where you going. You can do this without giving the specifics of your outing.
2. Always meet in a public place where there are other people other than both of you. Eg, a park, a bar, etc.
3. If nothing else will make you feel at ease, tell the person you’d like to do a background check on him or her and you would like the relevant information.
If you just don’t feel comfortable meeting a particular person in public, just simple cancel or turn down the initial offer.

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